Affordable automation solutions that help you reach your business objectives without breaking the bank.
Annual billing • 18% GST extra
Annual billing • 18% GST extra
All Starter features, plus:
The messaging platform charges additional fees per conversation.
When a business responds to a customer within the 24-hour support window, that message starts a customer-initiated conversation.
A conversation that begins when a business sends a message to a customer outside the 24-hour support window.
| Features | Starter | Growth |
|---|---|---|
| Shared Inbox | ||
| Number of messages | Unlimited | Unlimited |
| Number of conversations | Unlimited | Unlimited |
| Number of customers | Unlimited | Unlimited |
| Number of team members | 5 members | 10 members |
| Conversation labels | ||
| Conversation and message search | ||
| Filtering by labels and team members | ||
| Chat assignment | ||
| Automatic team member assignment | — | |
| Attachments (PDF, Audio, Video, Photos, Documents) | ||
| MASS MESSAGING | ||
| Customer groups | ||
| Group list limit | Up to 25,000 | Unlimited |
| Campaign catalog sharing | ||
| Campaign product sharing | ||
| Campaign Analytics | ||
| Button response analytics | ||
| Campaign scheduling | 10 | 20 |
| CUSTOMERS | ||
| Customer grouping | ||
| Customer labeling | ||
| Custom fields | ||
| Bulk import | ||
| SECURITY | ||
| Roles & Permissions | — | |
| Campaign channel privacy | — | |
| Number masking | — | |
| THIRD-PARTY INTEGRATIONS | ||
| Google Sheets | ||
| Excel export | — | |
| Zoho | — | |
| HubSpot | — | |
| LeadSquared | — | |
| Odoo | — | |
| Kylas | — | |
| Razorpay | — | |
| Cashfree | — | |
| Shopify | — | |
| WooCommerce | — | |
| Shiprocket | — | |
| — | ||
| Pabbly Connect | — | |
| Zapier | — | |
| Zoho Bookings | — | |
| Calendly | — | |
| Zoho Meetings | — | |
| Zoom Connector | — | |
| Zoho Books | — | |
| MoEngage | — | |
| WebEngage | — | |
| Developer API | — | |
| AUTOMATION | ||
| Welcome bot | ||
| Order bot | ||
| Stop bot | — | |
| Simple workflows | ||
| Advanced workflows | — | — |
| TEAM & COMPANY ANALYTICS | ||
| Number of pending replies | — | |
| Number of conversations closed | — | |
| Number of conversations open | — | |
| Average resolution time | — | |
| Unread conversations | — | |
| Conversations replied | — | |
| Conversations created | — | |
| REPORTS | ||
| Team member activity | — | |
| Account summary | — | |
| SUPPORT | ||
| 24x7 chat support | ||
| Dedicated account manager | — | |
| Growth consultation | — | |